We make every effort to keep dental care affordable while maintaining excellent quality care. It should be noted that dental benefits are designed to defray SOME of the costs of dental care by paying only a portion or percentage of the bill. We coordinate traditional coverage with treatment, when possible, and help our patients maximize any dental benefits they have.

Midlothian Children’s Dentistry is signed up as a “Preferred Provider” for some dental plans including Aetna, Anthem, Delta Dental, Ameritas, MetLife, United Healthcare, United Concordia, Dentemax, Dentaquest, Dominion Dental and others. If your insurance provider is not listed please let us know so that we may evaluate and possibly negotiate to be a designated provider.

We will never compromise your child’s care based on what an insurance company says. Our commitment is to serve you rather than insurance companies. Ultimately, your insurance company is responsible to you. Unfortunately, we cannot make any guarantees or promises on behalf of your insurance company.

Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill dental benefits companies for services and allow them 45 days to render payment. After 60 days, you are responsible for the entire balance, paid-in-full. If you have any questions, our courteous team is always available to answer them. Upon your child’s first visit we request a copy of your dental benefits card. Please be sure to let us know if you have been issued a new card or if you have changed dental benefits providers. If your dental benefits provider pays you directly, all fees are due IN FULL at the time of your appointment.

It is our intention to fully inform you of the anticipated dental treatment before we begin; however, this is only an estimate, and is subject to change if further treatment is necessary for your child.

For patients who have dental coverage, we ask that you pay your estimated co-payment on the day services are rendered. For your convenience, we accept Visa, MasterCard, Discover and debit cards.

Monthly statements will be sent to keep you aware of any balance on your account. As payments are received from you or your insurance company, they will be posted directly to your account.